What is the paying method?
Vitabiotics accepts Visa, MasterCard, American Express, Maestro, and, PayPal.
Does Vitabiotics do online shipping?
How can I track my orders?
Once your order has been confirmed Vitabiotics will send you a confirmation email with your order number. You can log onto ‘My Account’ and check the shipping status of your order using the order number.
Vitabiotics will send you a tracking number in your confirmation email so you can track your order on the letter carrier’s website (tracking available depending on courier service).
Please remember that once a parcel has been shipped from Vitabiotics’s warehouse, the tracking number will not be active until the letter carrier receives the parcel and updates the tracking status. Therefore, please allow one to two working days for your tracking number to be activated.
If your order does not reach you in the specified time, please email Vitabiotics with your order number at email@example.com.
How to Claim Missing Orders?
Non-delivery of orders must be reported to firstname.lastname@example.org within two weeks of receiving notification of dispatch, this extends to four weeks for deliveries outside of the UK. Unfortunately, Vitabiotics is unable to accept claims which fall outside of this time scale.
Is there a particular time of the day when it is best to take multivitamin supplements?
Scientific opinion varies, but it is often thought the evening is an ideal time because this is when the body’s mineral levels fluctuate most. However, it is important to ensure the supplements are taken with your largest meal of the day to maximise nutrient absorption, whether this is your lunch or evening meal.
Is it normal for my urine to change colour after taking your products, ie. bright green/yellow?
All multivitamin products may sometimes cause brightly coloured urine but this is perfectly harmless, and often due to the actual colour of some of the nutrients e.g. vitamin B2. However, if discolouration occurs every time water is passed, and also when the product is stopped for a couple of days, it may be worth seeking medical advice to ensure there is no other underlying cause.
Is it necessary to take the capsules and tablets with a full glass of water?
Swallow tablets or capsules with water or a cold drink.