What is your exchange/return policy?
If for any reason, you are not completely satisfied with your viscata.com purchase, they will gladly accept a request for a return or exchange of your product within 120 days of purchase and without any additional charges.
How soon will I receive my refund?
Once your items have been processed at a Happy Returns Return Bar or dropped off in the mail, your refund will be initiated immediatley. Please allow 2 business days for your refund to be processed by your bank.
When can I expect my order to arrive?
In most cases, your order will ship the following business day Monday-Friday.
Once your order has been shipped, you will receive your tracking number via e-mail. Please allow up to 5 to 9 business days for domestic orders to arrive and up to 25 days for international orders.
Can I order from your website if I live outside of the U.S.?
Yes. They ship worldwide! Your shipping and duties are calculated at checkout.