Do Vestiaire Collective accept returns for doubt on authenticity?
Unfortunately, they are not able to process returns.
Is Vestiaire Collective authentic?
Vestiaire Collective’s team is passionate about all things fashion: the smell of a Fifties Hermès bag, the delicately aligned pin of a Sixties Chanel brooch, the unlined perfection of a simple Louis Vuitton Speedy, and they are similarly passionate about authenticity.
How does Vestiaire Collective work?
Once your item is sold, you ship it to Vestiaire Collective for free and their quality control team and authentication experts will verify for authenticity before sending it to your buyer.
Payment is secured once the item ships out and et voilà! You’ll earn up to 80% back of the purchase price.
What is the payment method?
Vestiaire Collective accepts Debit/Credit Visa, MasterCard, PayPal, CB, and American Express.
Can I send my parcel? Will my parcel be accepted by the carrier?
To ensure that Vestiaire Collective can continue to maintain their service, they have changed their list of trusted carriers. As a result, the carrier indicated on your prepaid post label will be able to collect your parcel.
How long does delivery take?
Delivery times may vary depending on where the seller is shipping from and your own delivery address:
If you order an item from a seller living in your country, it will be delivered after a minimum of 7 days from placing the order. The average delivery time is around 10 days. If you order an item from a seller living abroad, it will be delivered after a minimum of 10 days from placing the order.
The average delivery time is around 15 days. When ordering an item on Vestiaire Collective, it goes through several steps before it is delivered to you. You will be notified at each step.