Where do you ship to?
Vesternet ships to almost every country worldwide and you can find a quote for rates by adding items to cart and then clicking the shipping estimator link.
What is the payment method?
They accept VISA, MasterCard, American Express, PayPal, Amazon Pay, Google Pay, Apple Pay, and LayBuy.
What is the shipping cost?
Shipping is calculated automatically in the checkout based on the items in your cart and the delivery country.
They offer FREE UK delivery over £100 and a range of cheap to fast options to suit everyone.
Can I cancel the order?
If you want to cancel an order or any items from an order before it ships then please email raise a ticket with their Customer Services team by emailing your order number to customerservices@vesternet.com.
What is the return policy?
If a product doesn’t meet your expectations, or you need to return it for some other reason:
*You can request to return any product within 30 days of receipt.
*The product must be returned in ‘as new’ condition, complete with all packaging, cables, etc.
*The returned product and packaging will be inspected before it is accepted and your refund issued. Products not suitable for return (damaged or incomplete) will be returned to you at your cost, and no refund given.
*Once accepted, you will receive a full refund. Alternatively, a credit can be applied to your account to be used at a later date.
*All return requests must be made using the process outlined below. Returns without a valid RMA Number and authorization will not be processed.
*All products must be received within 14 days of the date that your return request is approved by their Customer Services department, or the return request will be canceled.
