What forms of payment does Twotags accept?
TWOTAGS accepts Afterpay, ZipPay, ApplePay, GooglePal, Visa, Mastercard and Amex.
What is the Twotags returns policy?
Twotags stand by their reputation and products and give you a money-back guarantee for 30 days - no questions asked. If you are not satisfied with your order for any reason contact the customer service to organize your return and receive your refund.
What are TWOTAGS shipping options?
FAST DISPATCH: All orders are shipped within 24 hours on the business day from their warehouse in Perth, Western Australia.
DOMESTIC EXPRESS SHIPPING: EXPRESS SHIPPING - $9.99 AUD flat rate or FREE EXPRESS SHIPPING on orders $100 AUD+
Express shipping means your order will arrive to you within the next business day or 2-3 business days depending on the delivery is in the metro or regional area.
DOMESTIC STANDARD SHIPPING: STANDARD SHIPPING - $4.99 AUD flat rate or FREE SHIPPING on orders $50 AUD+
Standard delivery normally takes 2-6 business days, sometimes it could delay up to 10 business days. Please send TWOTAGS a message if you still haven’t got it after 10 business days, they will resolve the issue as soon as possible.
Does TWOTAGS do exchanges?
Yes, they do! Just book your exchange/refund/store credit at 110% here!
Have TWOTAGS received my return parcel?
If you have sent your return with a tracked service, you can check the status of your parcel on their website. Your return parcel will be processed within 4 days of receipt of your return & they will notify you by email once your return has been processed for either an exchange, store credit of 110% or a refund.