Does Tumi have a lifetime warranty?
What is known at this time is that Tumi no longer offers a lifetime warranty. Most products come with a five-year warranty, the first year of which is “worry-free,” meaning it will cover all repair costs, including shipping, even if the damage was caused by the airline.
Can Tumi bags be washed?
The TUMI nylon fabric refresher is a special spot cleaning formula that removes dirt and most stains from ballistic and micro fibre nylon fabrics. Directions for use: Wipe excess dirt from fabric with a clean, dry cloth, bristle brush, or sponge. After a few seconds, wipe once more with a clean, damp cloth and air dry.
How can you tell a fake Tumi bag?
The easiest way to verify is the Tumi Tracer ID number provided on the inside of the case. Calling the Tumi Tracer Number hotline, the representative will be able to tell you if the Tracer ID matches the on-file design and description in their database.
How does Tumi Tracer work?
Tumi puts a metal plate with a unique 20-digit registration number in each of its bags to aid travellers with lost luggage or mix-ups at the airport. Customers can register for the Tumi Tracer program to have their contact information entered into a central database so they can be reunited with their bag if it is found.
Do all Tumi bags have tracers?
Not all items they make have a tracer number, but most of their luggage, bags, and business cases do. If the item in question is not registered with TUMI Tracer® it will be your responsibility to provide proof of purchase at an authorized TUMI retailer.