What forms of payment does Tuchuzy accept?
Tuchuzy accepts Visa, MasterCard, and PayPal.
What is the Tuchuzy returns policy?
If you’re not happy with your purchase for any reason, you can return your items within 21 days from the date of delivery. The items should be new, unwashed, and unworn, for a refund. You should get in touch with customer service for an authorisation and cover the cost of return shipping.
Only full-priced items are returnable under this policy. If the product you receive is incorrect or has a flaw, get in touch with customer service for a free replacement or a refund.
The item I want is out of stock. What should I do?
Sometimes Tuchuzy have the ability to re-order hot sellers. Just contact them to find out, alternatively subscribe to the out of stock notification. If they receive the item back, you will be emailed once it’s available to purchase online.
Does Tuchuzy price match?
Generally, Tuchuzy can, however there are a few conditions that they have to consider first (i.e. if it’s an international stockist and their currency is different). Just contact them and they can help you out.
What about packaging
Orders over $500 or large items will be placed in one of their signature boxes. Orders under $500 or small items will be nicely wrapped in tissue paper and shipped securely in a bubble wrap packaging.