What is the payment method?
The Maths Factor accepts all major Credit cards.
Will the Course topics match what my child is working on in school?
Although the topics are aligned with national curriculum levels, The Maths Factor will not necessarily coincide with what your child is working on in school, but support your child in their learning at the level that is right for them. Your child will progress through the topics in order.
What is the 30 Day Challenge?
To encourage daily practise, The Maths Factor have created the 30 Day Challenge. Your child can start the challenge on any day, and just needs to complete one session per day for 30 days. If your child completes all 30 days of the challenge, they’ll receive their 30 Day Challenge medal template so they can make their own medal at home!
How does the 14-day free trial work?
If you and your child are joining The Maths Factor for the first time, you can enjoy the first 14 days for free.
When joining, you will be asked to select the payment plan that suits you best, but they will only deduct the money from your account once the free trial period is over. You can cancel your subscription at no charge any time within the 14-day trial period.
How can I cancel my subscription?
The Maths Factor is sorry that you’re thinking of leaving them. You can cancel your subscription by following these steps:
* Sign in to your ‘Parent zone’
* Go to ‘My account settings’
* Scroll down to the ‘Subscriptions’ box. You’ll then see a green button that reads ‘Active. Click to change’ next to your child’s name - click this button.
* Click the red ‘Cancel subscription’ button.
