Do the chocolates have a reasonable best before date?
All of their chocolates sold via their online store have between a 3 - 18 month best before date. Weekly deliveries are made to their warehouse in Port Melbourne of fresh stock, due to the high turnover between their retail and online stores, especially during peak seasonal times.
How do I get to try a free sample?
They can include a free product sample “taster” in each order, so their online customers can try some of the delicious products they sample in their stores.
How do I store chocolate?
Chocolate should be stored in a cool place at room temperature away from strong light. They don’t recommend refrigeration of couverture chocolate, which is used in most The Chocolate Box products. The other type of chocolate, called compound, is a more robust but generally not as high-quality type of chocolate that may be less affected by refrigeration.
What methods of payment does The Chocolate Box accept?
They currently accept Visa, Mastercard, American Express and Paypal.
Does The Chocolate Box range change often?
They constantly add new products to the site, especially seasonal ranges such as Christmas, Mothers Day, Fathers Day, Valentines Day and Easter. Occasionally products are not available due to being sold out or simply no longer manufactured.