WHICH COUNTRIES DOES STUTTERHEIM SHIP TO?
They offer free worldwide shipping. Please select the relevant store view from the top of their website, and you’ll then be able to select your country as the shipping destination at the checkout.
CAN I COLLECT MY ORDER IN STORE?
All orders must be sent to the delivery address as stipulated on your order form. They do not offer an in-store collection service.
DO YOU SHIP TO PO BOXES?
Unfortunately this is not possible as their carriers require a signature. Please provide a physical street address on your order form.
IS MY PACKAGE INSURED?
All items are insured against theft and accidental damage whilst in transit from the Stutterheim warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. The customer bears the responsibility for items during returns and exchanges.
WHERE WILL MY ORDER SHIP FROM?
All orders ship from their Swedish warehouse so we can maintain close control over inventory and shipping procedures.
WHAT PAYMENT METHODS DOES STUTTERHEIM ACCEPT?
You can pay using Visa, MasterCard, American Express, Maestro, Diners, JCB, Discover, Klarna, and Paypal. In a number of markets, they also support localized payment options through your online bank or invoice for example.
CAN I RETURN SALE ITEMS?
You are welcome to return unworn items bought on sale within 30 days. They can only offer you a refund, they cannot exchange items to other styles, colors, or sizes.