What if I received a faulty item?
Soon Maternity stand behind their quality and items will be inspected by their highly experienced Quality Assurance Officer and if the item is deemed to be faulty due to manufacturing or fabric, it will be replaced or refunded free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund and therefore will be sent back to you at your expense.
How long does it take to receive maternity allowance?
Maternity Action. Maternity Action has heard from the Department for Work and Pensions that claims for Maternity Allowance are currently taking up to 12 weeks to be processed.
Do I still get maternity pay if I get pregnant whilst on maternity leave?
All employees are entitled to 52 weeks of maternity leave for each pregnancy. Most women are able to qualify for some maternity pay for the next pregnancy. If your earnings are high enough in approximately weeks 18 to 26 of your pregnancy you can get Statutory Maternity Pay for your next baby.
What about tracking my order?
Your order and tracking details will be sent to you via email. The email will include a link that will allow you to track the status of your delivery.
What is Soon Maternity’s Refund/Exchange?
Soon Maternity want you to be completely happy with your Soon Maternity purchase so if for any reason you are dissatisfied, they will assist you with an exchange, online credit note or a refund for the cost of the goods purchased on eligible items. To see if your item is eligible for return please read our below returns policy.
If you are located in Melbourne, you can return your online order to their boutique where they can assist you with an exchange or refund which means no return postage!