How do I track it?
Once your order ships, they send you a despatched email with a tracking link for your order. You simply have to click on it to know the whereabouts of your parcel.
Which countries do you ship to internationally?
They ship internationally with no restrictions! and it’s always free standard shipping with no order minimum.
I’ve received a faulty item, what should I do?
Please, DO NOT return the item! In the event you have received a defective item, please contact them immediately with the following information:
* Your order number (found on the original order confirmation)
* Which item is damaged
* A description
* Photographic evidence
Please do not return any damaged goods unless advised by a member of their support team, it may result in slower resolution time.
How long do I have to return an item?
They want you to love everything about your new SikSilk clothing! However, if you are not delighted with your purchases it’s not a problem. You have 30 days from receiving the order to return the items to them!
When will I receive my Refund?
Usually, it doesn’t take long! Refunds generally take 3-10 working days to show up on your bank account from the day you receive a Refund Confirmation email from them.
The speed entirely depends on your bank or payment provider: some banks are quicker than others.
What is the payment method?
They accept Visa, MasterCard, Maestro, PayPal, and Klarna.
