How long will it take for me to receive my order?
For orders made with standard delivery, the time it takes for you to receive your delivery will vary by location. The following explains the breakdown of this: UK (Inc. Channel Islands & Isle of Man): 3-5 Working Days EU: 5-7 Working Days Rest of World: 7-10 Working Days For orders made with the Next Day delivery option selected (where available), as long as the order is placed before 7 pm (weekdays) / 1.30 pm (weekends) you will receive your goods on the following day.
What is premier?
Premier is a subscription that gives you unlimited next day delivery for a whole year, as well as other benefits including early access to new product launches - for full details of this, please see their Premier page.
Can I change my order details after it has been placed?
Science in Sport know you need your orders quickly so unfortunately, they are unable to make changes once the order is placed. This includes amending the delivery option, delivery address, payment method or applying discounts codes which may have been omitted. You’ll need to place another order and/or return any unwanted items.
Which couriers do Science in Sport use?
Science in Sport primarily work with Hermes to deliver orders within the UK. International deliveries are usually sent with UPS.
How would I go about returning my order?
If you would like to return your order you can send it back to them, within 14 days of you receiving the goods. The goods must be unopened and in the same condition they were received in - any items returned in conditions that do not meet these criteria will not be refunded and will not be sent back to you.
To return the goods, first, contact their friendly customer service team in the form at the bottom of the help section or via email at email@example.com to arrange the return. Unfortunately, they are not able to cover the cost of return postage.