Can I use other payment methods to pay for the order, such as a credit card or an offline payment method?
Rosegal accept credit card, PayPal, etc, as the payment methods.
Credit Card: including Visa, MasterCard, JCB, Discover and Diners.
PayPal: The most convenient payment method in the world.
Debit Card: including Visa, MasterCard, Visa Electron.
How do I change the shipping method?
Once you have placed an order, the shipping method should not be changed. However, you can still contact their Customer Service Department at Support@RoseGal.com. Please do this as soon as possible during the order processing stage. It may be possible for us to update the shipping method if you cover any difference incurred in the shipping cost.
Do Rosegal ship to my country and what are the shipping rates?
Rosegal ship worldwide. The exact shipping rate varies based on the item weight and the destination country. They will always suggest the most appropriate shipping weight for their customers to help to save money. Their goal is always fast and secure delivery of items to their customers.
Why is the shipping cost on some items so expensive?
The delivery cost depends on the shipping method that is selected, along with the shipping time and the destination country. If the shipping cost between UPS and FedEx is 10 US dollars, their advice is to choose which option best meets your individual needs, based on price and shipping time.