What is the payment method?
Perry Ellis accepts VISA, MasterCard, American Express, Discover, JCB and PayPal.
Do you ship internationally?
Through their partnership with Global-e, Perry Ellis are pleased to provide an enhanced international shopping experience for customers in many countries and territories, with support for many more coming soon. International shoppers now get the benefit of seeing product prices in their local currency, guaranteed order totals, cost-effective international shipping, and much more.
How do I cancel my order or make changes?
Unfortunately, they cannot make changes to an order once it has been submitted for processing. However, if your order was placed recently they can make an attempt to cancel it before the orders are fulfilled.
If they are unable to cancel it on time, please use their included prepaid return label to send it back to them.
My order arrived damaged. What can I do?
Sorry to hear that. Send them a quick note with additional information, a picture (if possible) and they’ll take care of it. If you are going to return the item, please let them know so they can refund the $6 return shipping fee.
How do I exchange an item?
To exchange an order, please return your original item(s) using their prepaid return label and place a new order online. You may then contact with both your original and new order numbers and they’ll waive the return shipping fee.
What is the return policy?
Perry Ellis will accept returns of unwashed, unworn, undamaged or defective merchandise. Perry Ellis will issue a refund for all unused and undamaged products returned within 30 days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.
All products must be returned in its original packaging (when possible) and with all accessories to ensure a full credit. Final sale items cannot be returned.