What is your return policy?
Pavement Brands has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How do I start a return?
To start a return, you can contact Pavement Brands at email@example.com. If your return is accepted, they will send you instructions on how and where to send your package. Items sent back to Pavement Brands without first requesting a return will not be accepted.
What about exchanges?
The fastest way to ensure you get what you want from Pavement Brands is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
What payment methods do you accept?
Pavement Brands accepts Google Pay, Apple Pay, American Express, Mastercard, Shop Pay and Pay Pal.
What if I receive a faulty item?
Pavement Brands recommends that you inspect your order upon reception and contact them immediately if the item is defective, damaged or if you receive the wrong item, so that Pavement Brands can evaluate the issue and make it right.