Is it secure to purchase from your website?
Yes, don’t worry about that. Your privacy is guaranteed by them when you are browsing their website, downloading their product, or making an online purchase. Please note that they won’t send any E-mails that use Bitcoin as a transaction to you in any form.
How to cancel a subscription?
To cancel your monthly or yearly subscription quickly, you can always contact their support team. They will respond within 24 hours on weekdays, 48 hours on weekends and holidays. You can also cancel the subscription by yourself. The steps are different on different platforms. Please click the link below to learn specific steps to cancel the subscription.
Can I evaluate before purchasing?
Yes, they provide a trial version for all programs with very few functional differences from the paid version.
Can I order without using a credit card?
In addition to credit cards, they accept checks, PayPal, Money Orders, and Wire Transfers. You can choose to pay by check or Money Order or Wire Transfer on the payment page. There is specific guidance for you to process the order.
Will I get a physical copy of the software paid?
As a software developer, they only provide a download version for purchased customers. If you need a physical copy, please add a Backup CD in the shopping cart with extra charge. This Backup CD is charged and provided separately by our payment partner.
Can I cancel my order after placing it?
Once an order has been processed successfully, it is not refundable, due to the automatic order process system.
What should I do if I purchased the wrong product?
Please contact them to exchange by paying a price difference, or you can purchase the correct product and then request a refund for the wrong order.
What is the upgrade policy?
They provide free upgrades for purchased customers. If the upgrade requires a new registration code, please contact their support team and attach your order information for a quick answer.