What are Original Penguin Delivery Options?
Original Penguin offers the following delivery options:
UK Standard Delivery: £3.95 or free on orders over £50 (3-5 working days); UK Next Working Day Delivery: £4.95/£7.95 for delivery by noon; UK Saturday Delivery: £10.95.
What is the Returns policy of Original Penguin?
Returns can be made within 28-days of their receipt for a refund. If you want a new size/colour, you will have to return your goods and place a new order.
How long does delivery take?
Original Penguin’s standard delivery takes 2-3 working days. If you need your order quicker than this they offer a UK next working day and a UK next working day before noon delivery service.
Can I choose a specific day or time for my order?
Currently, Original Penguin are unable to offer a specific day or time for your order to be delivered on. But they offer a next day delivery, a next day by noon and a Saturday delivery service.
Can I have my order delivered to my work address?
Yes, you can get your order delivered to your workplace. Just make sure you include your full name and company name to your address.
What should I do if an item in my order is faulty?
If you have received a faulty item please contact customer services with photos of the fault with your product and they will be able to assist you.