What is your return policy?
They have high quality control standard to make sure all the products they ship are in perfect conditions. If you are not 100% satisfied with your purchase, you may request a return within 30 days after receiving your package.
I don’t have the tracking number and link.
After shipping the order out, they will email you the tracking number and link. Sometime the email may go to the junk box. Please have a check.
How long will it take my order to arrive?
The shipping time is decided by the shipping method you choose and the distance of your destination. It usually takes 9-17 days for Flat rate shipping, 8-15 days for Standard shipping and 3-7 days for Expedited shipping to be arrived.
What is the size of your model?
There are many models in different figures, so they have no idea which sizes they are in. And they have different sizes for different items. To make sure you choose your correct size, please check size chart in item page before purchase.