What is the payment method?
Miss Mary of Sweden accepts Mastercard, VISA, and PayPal.
When will my order arrive?
Goods sent by Standard delivery will be delivered by post within 15 business days after being dispatched. Goods sent by express delivery will be delivered 3 business days after being dispatched.
What if I received faulty items?
If the goods are faulty or have been sent incorrectly, Miss Mary of Sweden are responsible for the cost of the return freight. In that case, contact Miss Mary of Sweden customer service department for further instructions. If you have any questions about your return, you can contact Miss Mary of Sweden customer service department.
What is the policy for cancellation?
At Miss Mary of Sweden you always have 100 days during which you have the right to cancel a purchase and the right to return the goods. In the case of replacement or return, send the goods in the same condition that they arrived. Always complete the enclosed return slip. The goods can be returned in the same bag in which they were delivered. Do not forget to pay the postage. If you wish to cancel your purchase or if you wish to make a change, you are responsible for the return freight. The right to return goods or replace goods naturally does not apply if the goods have been used.
What is the policy for force majeure?
Miss Mary of Sweden is not liable for delays caused by circumstances over which they had no control, such as general labour disputes, war, fire, lightning, terrorist attack, a change in an official decision, technical problems, faults in power supply/telecommunications/data links or any other form of communication as well as faults or delays in services by a sub-supplier as a result of any of the aforementioned circumstances. These circumstances shall constitute grounds for discharge from liability, which entail exemption from liability for payment of damages and other sanctions.
