What methods of payment do you accept?
Milanoo accept Credit and Debit Card, PayPal, Western Union and Bank Wire Transfer.
Do Milanoo accept Cash on Delivery (COD)?
Sorry, they are currently unable to accept Cash on Delivery (COD). All of their products are produced or prepared after receiving your payment.
Can I change the payment method after it is selected?
If you want to change the payment method, please log into your Milanoo account and make a change in the order list. You can see the “Pay” or “CHECKOUT” or “Change Payment Method” buttons in the list of unpaid orders. After clicking the button, you can re-select the payment method.
What shipping methods do you offer?
Milanoo offer 3 shipping methods: Expedited, Standard and Super Saver Shipping. The shipping time and price of the 3 shipping methods are different. Super Saver Shipping will save you a lot of money, but if you don’t have enough time to wait, they recommend that you choose Expedited.
Will the colour be exactly the same as the pictures on the website?
There may be a slight difference between the colour you receive and the colour of the pictures on the website. This is because of the difference in resolution between the camera and screen. It can make it seem a slightly different shade; however, there won ’be much difference. This is unavoidable and they kindly remind you to keep this in mind when you are choosing your items.