Are all products at Kitbag available?
Whilst every effort is taken to ensure all items in the store are always in stock, occasionally some items will be temporarily out of supply. The products illustrated on this web site are as seen. The reproduction of colours is as accurate as photographic and computing processes will allow. Kitbag at Kitbag.com accepts no responsibility for variances in colour or style due to the settings on the user’s monitor. Kitbag at Kitbag.com reserve the right to alter without notice or prior warning, prices of products and conditions of sale.
What payment methods does Kitbag accept?
They currently accept Visa, MasterCard, American Express, Maestro, PayPal, Sofort, Bank Contact, Ideal and Alipay.
Is shopping with Kitbag at Kitbag.com safe?
Communication between you, us and CyberSource are encrypted using the SSL mechanism built into your browser. This ensures that even if someone were able to monitor the traffic between you and the CyberSource server, they would not be able to read it. Encryption is used on all pages within the buying process, making shopping on the site at Kitbag.com as safe as possible
What are the delivery methods that Kitbag offer?
UK Standard Delivery - Delivery takes 5-7 working days from when the order leaves their warehouse. This option will not guarantee delivery on a specific date and may be left in a safe location. Make sure you allow at least 10 working days should you need to contact their Customer Service for tracking purposes. This service is not available to Northern Ireland, non-mainland UK and certain remote areas.
UK Click and Collect - (over 5000 locations, 5-7 working days) - A safe place to pick up your parcel without having to wait in for your delivery. Click and collect allows you to pick up your parcel from a local collection point (collection point finder available at checkout). There are over 5,000 local collection points in convenience stores across the country open from early in the morning until late at night, 7 days a week.