What is the payment method?
Kidrobot accepts VISA, Mastercard, American Express, Discover Card, JCB, Diners Club, Apple Pay, Google Pay, Amazon Pay, Shop Pay, Venmo, and PayPal.
What is a blind box?
A blind box is a type of packaging that keeps its contents hidden. Each blind box contains one figure and they are identical in every way so nobody, including them, knows which toy is inside. The blind box figures range in rarity and this adds surprise and delight to the unboxing. Shop their collection of blind boxes now.
Where is my international order?
In order to provide the global community with low-cost shipping options and the ability to place orders for Kidrobot collectables on Kidrobot, they have partnered with a 3rd party company called Global Shopex. They provide all customer service for international orders placed on Kidrobot. If you have any questions regarding the status of your package or shipping cost, please email Global Shopex directly at customerservice@globalshopex.com.
Can I modify or cancel my international order?
No. Kidrobot make every attempt to process orders as quickly as possible. Therefore, once an order enters their system, it cannot be cancelled or modified in any way. The standard Kidrobot Return & Exchange Policy applies to all orders placed on Kidrobot website.
The outer box of my figure is damaged, can I return/exchange it?
Kidrobot does not guarantee product packaging. While they do realize that the product packaging can be important for some collectors, the product packaging’s purpose is to keep the art piece intact during the transfer from their warehouse to your home.
Can I return my international order?
No. All international sales on Kidrobot are final.
