Do you offer gift wrapping?
Yes, they do. For his birthday, for Christmas or Valentine’s day, offer him underwear wrapped into a gorgeous gift box.
Can I return something I am not happy with?
To allow you to purchase with tranquillity, you have up to 15 days to return any items that do not suit you. Also, with Serenity Insurance, you can exchange any item for 60 days, for free.
How does the return process work?
To exchange or return any item, go to your order history and add a message at the bottom of the concerned order details, explaining which items are concerned and the reason for the return. This request must me did within 15 days after the reception of your order. This period goes up to 60 days if you subscribe the Serenity Insurance.
How to request a refund?
Once your return is received and approved, go on your order history and add a message at the bottom of the concerned order, explaining that you want to get your money back.
What payment methods do you have?
On Inderwear, you can pay by debit card CB, Visa, Eurocard Mastercard, American Express, use your Paypal account or Amazon Pay.