I have purchased a gift subscription and would like to send an e-card to the recipient, how can I do this?
If you would like to send a personalized e-card to the recipient, please click here to visit their e-card page. You will need to select the title you are gifting and can schedule to send the e-card immediately or on a set date. Once the e-card has been sent, it will be delivered to the recipients inbox on the chosen date.
How do I cancel my Hearst magazine subscription?
If you find a subscription, you can call the Hearst Magazine Customer Service Team and ask for your subscription to be cancelled and for you to be refunded. Make sure to explain that you did not intentionally subscribe and you can return any magazines that you receive.
Will you confirm acceptance of my order?
In all cases where possible they will send an email within 2 hours of placing an order, they will also send a send a confirmation email within 24 hours once your payment has been received.
If we don’t have an email address, then they will send a written confirmation through the post within 7-10 working days. This doesn’t mean despatch of your magazine. Depending on when you order your magazine, you should expect to receive it within 2-6 weeks.
I ordered a Beauty Box, when will it arrive?
Delivery takes roughly 5-7 working days from placing the order.
My magazine has arrived damaged?
If this occurs please contact their customer service team. Once contacted, one of their agents will arrange for a replacement copy to be sent to you straight away.