What is the payment method?
Fiverr accepts VISA, Master Card, JCB, Discover, and PayPal.
What is the shipping policy?
Fiverr does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.
What is the tax policy?
Buyers may be charged with indirect taxes (such as Sales Tax, VAT or GST) depending on their residency, location and any applicable law, in addition to the price shown on the site, and, in any event, any such taxes will always be displayed to the Buyer before payment.
How do I cancel an order?
Cancelling your order is easy. If your order has not been marked Completed, you can cancel your order using the Resolution Center, which is available in the order page and following the steps to submit your request. Once your seller accepts, the order will be cancelled and your funds will be placed in your shopping balance as a credit for future orders.
My delivery was incomplete; what can I do?
Seeing as your order is incomplete, you have two options. You can either request to cancel the order or Request Revisions and reached to the seller within your order page regarding the incomplete materials.
I’m having issues processing my payment; what can I do?
Fiverr recommend allowing your payment time to process or reaching out to your bank or credit card processor to confirm if you were charged.
If you are receiving an error message your payment is processing, not to worry, reach out to Fiverr Support team and they will be able to review your account to see what could be causing the issue on your payment.