Why is my code not working?
If you’re having trouble with your promo code, it could be expired or not available in your home country. Make sure you contact Fairyseason directly if you have questions about a specific code.
Can I get free shipping?
Yes, Fairyseason offer free shipping worldwide. But because it ships directly from its suppliers in China, if you choose the free option, you could wait up to 35 business days to receive your order. Otherwise, you can pay a small fee to expedite delivery of your goods.
My parcel has not arrived yet?
The parcel may be delayed for the following reasons:
1. Custom clearance and unexpected bad weather.
2. Local shipping agent delayed processing.
3. Incomplete or wrong address.
Fairyseason do sincerely hope that you can kindly wait for parcels as they are on their way. If the items have not been shipped, you can contact us to exchange the item or request a refund.
How much does shipping cost?
With standard shipping, your order typically arrives within 5 to 12 business days, rather than 18 to 35 days and longer that comes with free shipping. For international orders, you can protect your delivery with shipping insurance for a minimal fee. On their order, coverage totalled $0.38.
What are the payment options that Fairyseason accepts?
Fairyseason accepts Maestro, MasterCard, Visa, Visa Electron and American Express, as well as payments through PayPal.