What is the payment method?
Ericdress accepts all the major of Credit Card, Bank Transfer, Ideal, Sofort, and PayPal.
What could cause an invalid tracking code?
The tracking information normally appears after 2-3 business days. If no tracking information updated for a long time, please contact them as soon as possible, and they will contact the shipping company for you. You may also contact the shipping company by yourself.
How is the product quality on Ericdress?
Their staffs have a strict standard on professionalism, experience and credibility. They provide you with not only 100% Guaranteed Quality and Service, but also low price. Customers’ satisfaction is their pursuit, and they are willing to try our best to give you the best product and service. If you have any suggestions or questions, please do not hesitate to contact their customer service.
What is the return policy?
If you are not 100% satisfied with the items you received, they can easily arrange an exchange or a refund for you within 30 calendar days of receipt( For wedding dresses and special occasion dresses within 7calendar days). Please keep the item(s) you want to return or exchange in its new condition. Most returns can be processed within 2-7 business days after they receive your package.