Do Deramores stock whole ranges?
Yes, they do. Deramores are proud to supply the entire ranges of brands such as Rowan, Stylecraft, Sirdar, King Cole, Scheepjes and more. With over 100,000 items in stock, most of their products are available for same-day despatch.
Is what I see on the website an accurate representation of what I will receive?
Every effort is made to guarantee the items you see on the website are a true match to the items you receive. If any discrepancies arise, items are amended accordingly. However, shades may vary depending on your computer monitor.
How do I know my order has gone through?
Once an order has been placed, you will receive a confirmation email to tell you your order has been received. Please use this to check that your order details and delivery address are correct.
If you have not received an email from them, please email their Customer Service Team at firstname.lastname@example.org or call them on +44 (0) 1733 777 345 (Monday - Friday, 7:30 am - 5:30 pm UK Time). Alternatively, you can leave them a message on Live Chat.
Can I cancel my order?
If your order has not been processed, Deramores may be able to cancel your order before it is despatched. Please give them a call on +44 (0) 1733 777 345 (Monday - Friday, 7:30am - 5:30pm UK Time). You can also drop us a message on live chat, or email their Customer Service Team at email@example.com for more information. If your order has already been despatched, please follow the usual returns procedure.