What is the payment method?
DELSEY Paris accepts Visa, MasterCard, AMEX, and Paypal.
Do you ship Internationally?
Yes, they ship Internationally.
How much will it cost to ship to my country?
Please click on the flag icon at the top of their homepage and select your delivery country.
Shipping costs are calculated automatically at checkout and depend on:
*Size/weight of the package
*Shipping method selected
They offer several different shipping methods including airmail, standard courier, and express courier.
The prices for each available option will be displayed at checkout.
If you cannot see your country listed, then it is likely that they do not currently ship there.
I made a return and have not been refunded, what to do?
For returned items, it can take up to 21 business days for the funds to credit back to your original payment method as the below steps need to be followed:
*Shipping time to arrive back to their warehouse
*Processing and inspection for refund approval
*Authorization to finance department to issue a refund
*It can take up to 7 business days for the funds to credit back to your payment method once their finance department process the refund.
Should your refund not be processed within the 21 business days, please send them the tracking number for the returned package so that they can investigate further.