How long does it take to make an order?
If you place an order on Custom Icing’s website before 11 am AEST/AEDT, then your order will leave Custom Icing on the same business day.
Can I use different images on each cupcake using icing circle?
Yes, this is possible with Custom Icing. There are instructions on Custom Icing’s website showing you how to do this.
When should I place my order with you?
Custom Icing recommend that you place your order around two weeks before you require it.
Is it possible for you to match a colour for my cake design?
Yes, Custom Icing will do their best to do this for you. They can’t guarantee it will be an exact match, but they will aim to get it as close as possible.
Are your edible images food allergy-friendly?
Yes, Custom Icing’s edible images don’t contain any known allergens.
How thick is the Custom Icing?
Custom Icing’s icing is similar to a piece of cardboard when it comes to the thickness. However, it is very flexible and therefore very easy to work with.