What is the payment method?
Cupshe accepts VISA, Mastercard, American Express, Afterpay, and PayPal.
Where do you deliver?
Cupshe delivers worldwide.
Can I cancel my order?
You can cancel your order BEFORE it’s collected by the shipping carrier. If your order has shipped, please contact their customer service team to initiate a return.
How long do I have to make a return?
All return requests must be initiated within 30 days your package has been delivered.
Are there any items excluded from the return policy?
Accessories and beach towels can be only exchanged if there is a quality issue.
Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns.
What does my return shipping cost?/ Will you pay for the return shipping cost?
The customer is responsible for all return shipping fees. We do not offer Freight To Collect (FTC) services for returns.
Can I refund a gift card?
No, Gift Cards cannot be reloaded; used for payment outside of Cupshe; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).
If you have any other questions, please contact their customer service team via the Contact Them page.
