Which payment methods do you accept?
Crazy Factory accepts VISA, MasterCard, American Express, Direct bank transfer and PayPal.
Is there a minimum quantity or a minimum value for orders?
No, at Crazy Factory there is no minimum quantity or minimum value for orders, so you are free to choose how much you wish to spend. However, for all orders above $35.00, shipping is free!
Do you take orders for custom products?
Yes! With their product configuration tool Design It!, you can print any design or image on flesh tunnels, plugs, fake plugs and button pins. Release the artist within you and click here to try out Design It! for yourself.
I placed an order but did not receive a confirmation e-mail. What went wrong?
For each order placed, Crazy Factory automatically send an e-mail to the address registered for you. If you have not received an e-mail, it may have ended up in your spam folder. If you’ve checked your spam folder and it still hasn’t turned up, please get in touch with their support at firstname.lastname@example.org
Can I still change my payment method once my order has been placed?
As long as your order has not yet been paid for, you can still change the payment method, with one exception: once an order has been placed, it cannot be changed to credit card payment.