What is My Cove?
My Cove is where Cove Insurance customers can view and change their details, manage their insurance, or start a new insurance quote.
I want to pay annually, can I do this?
Unlike other insurers, Cove Insurance only accepts monthly payments.
Do you cover drivers on a learner’s license?
At Cove Insurance and the stage they are at, their customers are unable to purchase a policy if they or any regular drivers of their vehicles are on a learner’s license.
How do I know if my policy is up to date?
Kindly head to the home carousel in the Messenger Cove Insurance conversation or log in to My Cove – if your policy isn’t paid up to date it will show as greyed out.
When can I expect my refund from them?
For policies cancelled within the 14-day free look period a refund will be generated as quickly as possible for Cove Insurance clients. As there are a number of internal and external processes to be completed before the money will be available in client accounts again it may take between 3-5 days (and in worst case scenarios even longer) for the funds to be available for use in client accounts.