Which payment methods do you accept?
Coffee Wholesale accepts VISA, American Express, Mastercard, Elo, Diners Club, Discover, Venom, Shop Pay, and PayPal.
Do you offer refunds or exchanges?
Yes, Coffee Wholesale’s policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, they can’t offer you a refund or exchange.
What is your refund policy?
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
When will l receive my refund?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
How long it will take to process the order?
Your order is usually processed promptly and shipped within 24 hours from items in stock at their warehouse. Many times they ship your order the same day they receive it. Orders requesting Air delivery generally ship same-day when they receive your order by 12:00 noon Central Time.