What is the payment method?
Christies Direct accepts VISA, Master Card, Maestro, Klarna, and PayPal.
What is the delivery time
Christies Direct ask customers to wait 3-4 days before contacting them if not delivered. If you need a faster service (24 hours) please contact their sales team before placing your order online for further details.
What is the international shipping policy?
Delivery times may vary, however, Christies Direct ask customers to allow 10-14 working days.
What should I do if I haven’t received my package?
If you have not received your package within 2-3 working days, please check your parcel tracking. This will be sent with your dispatch confirmation email. If you still cannot locate your package using this information, you can contact Christies Direct customer service team.
How do I track my order?
You can check the status of your web order by logging into your online account then select ‘Recent Orders and Order History’. Any recent orders you have made online will be displayed. All web and telephone orders receive a dispatch confirmation via email which will include your tracking details for your order.
What should I do if I received the wrong product?
If you think you have received the wrong item in your order, please contact Christies Direct Customer Service team by email or phone.