Can I collect my order?
Of course, more than half their orders are collected, just indicate on the instructions that you want to collect, and they will email you when your order is ready. Or alternatively you can email or call with your order.
Do you only accept orders online?
No, you can order by phone, email, or in person. Just contact them in whatever way you suits you best, and their friendly and helpful team will take it from there.
When are you open?
They are open to the public from 9 am to 5 pm Monday to Friday, when you can phone, email, or call in person to either place your order or collect your order when ready. Of course, you can also order online via this website.
I have a problem what do I do?
The quickest way to have an issue resolved is to email customerservice@cherish.co.uk. Use this email address if your order hasn’t arrived before the stated time or if it arrived broken or if the engraving is incorrect and we will take immediate action.
What is the size of a product?
The dimensions of each product are located in the “Additional Information” tab towards the bottom of each product page.
Is my payment secure?
Yes totally! They use the services of PayPal and Worldpay - both world-recognized names as secure payment services.
Do Cherish engrave logos or pictures?
EGI does not engrave logos or pictures. But if you have a bulk order requirement (25 units+) for engraved gifts we can engrave your logo and/or text onto their gifts, please use their wholesale division’s website for this requirement www.corporate-gifts-co.com.
