How long do we have to wait for delivery?
Under normal circumstances they request you wait up to 10 days for the UK, 14 days for Europe, 21 days for the US and 28 days for Rest of the World. Extreme weather, postal strikes or Bank Holidays may extend the delivery time.
Can I get a refund?
If you have subscribed to the App and have been charged for an issue that should have been included in your subscription package, please contact Apple directly via iTunes using your Apple ID. Unfortunately, they are unable to process refunds on behalf of Apple.
If you have subscribed to the App, and have been charged for an issue that should have been included in your subscription package, please use the contact form and provide full details.
How can I renew the subscription?
- You can log in through your My Account and renew. If you don’t have an account, you can click ‘Renew’ at the top of the website. You’ll need your subscription number to renew online. Then proceed as normal through the checkout process.
- If you wish to take over a gift subscription and renew under your own payment details, you can log into the My Account area using your subscriber number and then you can remove the donor details and start managing your own subscription.
- On a direct debit, your subscription will auto-renew until you request a cancellation and cancel the direct debit at your bank.
What is the payment method?
Buy Subscriptions accepts payment with Direct Debit, Visa, Mastercard, and PayPal.
Can I gift something from Buy Subscriptions?
You can indeed, you should simply choose the appropriate date in which to start the subscription at the checkout.
Can I get a trial a package from Buy Subscriptions?
This may be available on occasion, they’ll keep you updated of course.