What if I’m not in to sign for my order?
Some of their orders need a signature, so it may be best to have it delivered to your workplace or a neighbor. If you are out, the courier company will leave a card letting you know how to arrange a re-delivery.
What is the promotional code mentioned on the checkout?
Sometimes they run special promotions, for example, if you sign up for their newsletter or on their catalog. Take advantage of their offers by typing your code into this box.
How do I know if I’ve successfully placed an order?
Their checkout is really simple, and there are three ways you can be sure your order has gone through.
They tell you at the end of the checkout
They send you an email to let you know
You can check the status of your order using the My Account link.