Can I send my order as a gift?
Yes, AURA Home can send your order as a gift but please note that the tax invoice will be sent with the parcel. If you don’t want this to happen you must advise them when ordering.
Am I able to add or delete items from my order once I have completed the order?
Unfortunately, you’re unable to add or delete items from your order. Nevertheless, you can create a new order. Contact AURA Home and they will assist you.
How much is delivery?
Delivery is $9.95 flat rate for Australia wide. Free Shipping applies to all orders over $150 in Australia & New Zealand.
Do AURA Home ship internationally?
AURA Home are an Australian business and we currently ship to New Zealand, Singapore, Malaysia, Brunei, Thailand, Indonesia, Philippines, China, Hong Kong, Taiwan, Japan, South Korea, United States, Canada, United Kingdom and Ireland.
Are Aura products backed by a warranty?
Yes, all Aura products are backed by a 12-month comprehensive warranty.