Do you offer a free trial?
They know you wouldn’t buy a new car without test driving it first, so that’s why ABCmouse offers free trials to new subscribers. During your free trial period, you’ll get the full ABCmouse experience, just like any other paid subscriber would.
In order to start your free trial, you’ll need to sign up first. They do require payment details upfront, but you won’t be charged until the end of your trial period. Having this information on file helps create a seamless transition into a paid subscription if you choose to continue.
The length of your free trial period depends on the subscription that you’re signing up for. Trial lengths for their plans and add-ons are subject to change and don’t reflect any special promotional offers. Please note that any add-on or promotional offer may be billed immediately, and the time will be added to your trial subscription.
Why is there a subscription fee to access the site/app?
ABCmouse is not supported by any advertising. They are a 100% child-safe environment, so children are never exposed to any content that may not be appropriate, and there are no links for children to click on that may take them to other sites on the internet.
Their subscription fee allows them to maintain their website/app and be able to continue to produce new content and features that are added to the site weekly. They have done their best to make their site/app as affordable as possible for all, which is why they allow parents and caregivers to add up to three children per account. They appreciate your support in helping them keep their site/app distraction-free!
What payment methods can I use to subscribe to ABCmouse?
In order to sign up for ABCmouse, you’ll need to use a valid form of payment. They accept credit and debit cards (MasterCard, Visa, American Express, and Discover) and digital payment methods like PayPal. Depending on how you sign up for ABCmouse, you could also be billed through a third party like iTunes or Amazon app store (subscribing through the app on an Apple device or through the Amazon app store on a Kindle).
What if I don’t live in the U.S.? Can we still use ABCmouse?
ABCmouse is available in several different countries around the world. Each international site is programmed to display only in the native language for the following locations:
*North America, English and Spanish
*China, Chinese
*Japan, Japanese
Please note that their ABCmouse mobile application’s availability will depend on the regional restrictions within your device’s app store and may not be available in all countries. You can, however, use ABCmouse by logging in on a desktop or a laptop computer in all regions.
What ages should be using ABCmouse?
ABCmouse is geared towards young children ages 2–8 (ToddlerTime through 2nd Grade). However, Age of Learning, Inc., released a new program called Adventure Academy. Their new program is designed for children ranging from ages 8–13.
For more information, please visit www.AdventureAcademy.com.
