15% Off Students Discount at 5pointz
- ⏰ While stocks last
Terms and conditions
Terms and conditions
Terms and conditions
5pointz is an online retail store that stock hard to find but must-have goods, founded by David Perry who recognized the need for a shop that caters all your wardrobe needs. They offer a great range of denim, hoodies, jackets, polo, footwear, accessories, and much more is waiting for you on their handy website.
Here are some great tips & tricks for extra savings at 5pointz:
What couriers do you use for deliveries?
5pointz uses Interlink Express, DPD, and Royal Mail for their deliveries.
What are the costs of delivery?
* For UK shipping costs please refer to their UK SHIPPING COST PAGE
* For International Shipping please refer to their INTERNATIONAL SHIPPING PAGE
Can I track my order?
Your tracking details will be emailed to you when your order is dispatched. You can also track your order in your my account page area by simply clicking the orders tab and click the tracking link.
What is the payment method?
They accept the following KLARNA, Mastercard, VISA, Switch / Maestro, American Express, Visa Debit, Delta and Electron, and PAYPAL
Can I cancel or change my order?
They are able to change or cancel orders in accordance with the Distance Selling regulations. If your order has been placed, but not dispatched, they will make the change or cancellation straight away wherever possible. Please email, or call the Customer Service team on 01179450555 for assistance.
They will always do their best to change orders but they can make no guarantees.
How long will it be before I am refunded?
Once you have received your email stating that we have processed your refund, your refund should show in your account between 1-5 working days depending on who you bank with.
How do I return my item?
If you no longer want your items, you have 14 days from the date of purchase to return it to 5 Pointz. If you live outside the UK you have 28 days. They must come back to them in the original condition. This means UNWORN, ALL LABELS attached, in ORIGINAL PACKAGING.
* UK Customers: You have 2 options to return, either use their free Collect Plus service or you can return your goods on any signed for courier service. Please note they can not take any responsibility for costs via alternative service other than Collect Plus. They will deduct a £3.99 charge from your order when using Collect Plus when returning sale items/orders.
Please note when using Collect Plus there is a 2-5 day processing time for all refunds or exchanges.
* Outside of UK: They do not offer a returns service outside the UK. You are responsible for returning all items to 5 Pointz.
Please look at their RETURNS PAGE for more information.
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5pointz ships Worldwide
5pointz is a Bristol-based Independent, premium footwear and clothing store, offering limited-edition sneaker releases and globally sourced brands.
Their entire collection is well-constructed, fashion-forward, and sources the best brands of the town including Adidas, Nike, Levis, Puma, and REEBOK.
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